Bill Bartolomeo is a natural. He’s never set foot in a graduate school of management so he’s probably never heard of Douglas McGregor or Theory X and Theory Y. He runs a car restoration garage in the small rural town of Pine Plains, NY.
Every day, Bill and his crew show up to work with the energy of people heading to a favorite clubhouse. Is it work, or is it play? Maybe it’s both. What’s certain is that it’s built on collaboration, enjoyment, and mutual trust—a thriving pocket of social capital.
The workplace can be where people learn skills of dealing with each other, and import them to other sectors of community life.